5

Schneider’s Automotive is a company that has been here in Simi for over 40 years. Honesty and integrity are their core values in a business that is rife with business taking advantage of the consumer. I took my Cadillac to the dealer to get my car serviced for a percolating noise coming out of the engine. I found out that my car was out of warranty. I left the car at the dealer. I got a call later that day saying that they would like to keep the car overnight because I was short a gallon of coolant and the wanted to test the car when it was cold. Did that. I got a call the following day saying that there was a small crack in the cylinder head and that the work would be about $4800 + tax. I picked up the car because I needed to get funds to possibly proceed. I brought the car to Schneider’s for a second quote. I told them what the dealer said. Frank called me back with a quote of $4300 with tax. A savings of a little over $700. I dropped the car a few days later. I get a call saying they can’t find anything wrong with it but would like to keep the car for further tests. They did a pressure test, fluorocarbon test and still did not find anything wrong . Final bill $275. They could have done what the dealer said and “fix” an unnecessary repair and had me pay on their original quote. But they maintained their core values. I will always recommend sending people to this company for the workmanship and the fact that they care about us and their reputation.

Dear Mr. Leon: This morning at our weekly Monday a.m. shop meeting, I read your wonderful 5-star review to our entire team! What an uplifting message! Your review described exactly how we aspire to manage our shop - with integrity as our core value. We strive to maintain our integrity in everything we do, with our customers, our employees, our families and our friends, In this day and age where any one of us have been mislead by a less than ethical business at some time or another, it makes us question the honesty of businesses we deal with and especially if it's our vehicle! Thank you so much for this tremendous review and most of all, Thank You for your business Mr. Leon. Wishing you all good things, Paula Fay

- Schneider's Auto Repair
5

Schneider’s is easily the most communicative shops I have been to. I always know what is happening and am made aware of things I need to plan for or keep an eye on.

Dear Melissa and Marc: Thank you for coming in to have your Ford serviced yesterday! It seems like President's Day is a good day for chores! Joe and Frank always enjoy chatting with you both. Thank you very much for your business! And thank you for taking the time to post your experience at the shop yesterday. All the best, Paula Fay

- Schneider's Auto Repair
5

Trustworthy, Integrity, Value Minded are my initial comments & thoughts. Very friendly service and good customer rapport are equally accommodated here. I highly recommend them and their services :-)

Good morning Kelly: We appreciate you entrusting us with your Toyota and we were happy that we could find a cost effective solution for your vehicle's repair. Joe, Frank and the rest of our team work diligently to provide the best possible experience when bringing your car to our shop. Thank you so much for your business and thank you for posting this lovely 5-star review. We are here for you when you need us! Take good care, Paula Fay

- Schneider's Auto Repair
5

Great customer service

Good morning Mr. Boyle! Joe, Frank and the rest of our team were really happy to read your 5-star review this morning! What a great way to start our day! We appreciate you bringing your Toyota Avalon in for service. Thank you so much for your business and thank you for taking time to post your experience visiting our shop. We will be here for your next scheduled service. Take good care, Paula Fay

- Schneider's Auto Repair
5

Excellent Service in a consumer friendly environment👍

Dear Ms. Pugh! We are SO glad you found us! Joe and our team really enjoyed meeting you. We appreciate your great 5-star review and we thank you for your business. We look forward to seeing you at your next scheduled service. Take good care, Paula Fay

- Schneider's Auto Repair
5

Schneiders auto is the best shop I've ever gone to, in California and out. Great, friendly service! Highly recommend to anyone

Hello Ms. Baumgartner: We are so glad that you came to visit us with your Chevy Spark. As a former Minnesota resident I look forward to exchanging stories! Thank you for the 5-star review and for taking the time to post your experience and we will be here for you at your next scheduled service. Take good care, Paula Fay

- Schneider's Auto Repair
5

Great service as always, see you soon!

Good afternoon Mr. Aguilar! It's always lovely to see you. Your 1984 Chevy Silverado is in great condition and we love how well you take care of it! Thank you for your loyalty and for entrusting us with your beautiful vehicle! I truly appreciate that you took the time to post this great 5-star review! We will see you at your next scheduled service! All the best!

- Schneider's Auto Repair
5

Got stuck with a broken driveshaft and didn’t know who to call. Asked another professional for a referral and found Schneider’s. Very grateful to Ken and whole crew at the shop. Got my Jeep back in less than 2 days! Great shop!!!

Good afternoon Mr. Miller I just got back into the shop on Monday and read your review, for which we are most grateful! We are so glad that you found us and that Ken and our team were able to help and get your vehicle back on the road in good running condition! Thank you so much for your business. And we appreciate that you took the time to post this lovely 5-star review. We are here for you, always! Take good care, Paula Fay

- Schneider's Auto Repair
5

I want to give this crew very high marks for superior, excellent service in all respects. I started using the services of "Gabby", the founder /owner of Star Autohaus, Inc. in Tarzana in the early 1990s. Then when Gabby sold the business to Ken Fay in the mid 90s I continued with him and Star Autohaus. I have been with Ken and his crew of Danny, Justin and Joe now for over 20 years. Then, when Ken recently bought Schneider's, I have used them less because we live quite distant from their shop ,and I am using a more local service. I have used Ken and crew for service of our various Mercedes and Audi cars over the years. They have consistently provided high quality technical service in a very timely and friendly manner. They have met all aspects of super service solving some unique problems over the years. A real pleasure to do business with Ken and company, and Iy to highly recommend them.

Good afternoon Mr. Eccles: Ken showed me your review and he shared with me, the long term relationship you have had with Star Auto Haus and now Schneider's Automotive Repair. We truly appreciate the outstanding review of Ken and our entire team. We are so grateful for long-term customers, whose loyalty and commitment are the life blood of all business owners. Thank you so much for taking the time to post your experience with Ken and the incredible team here at Schneider's Automotive Repair. Take good care, Paula Fay

- Schneider's Auto Repair
5

This was my first time felt like been here for years had a report of bearing issue the tightened instead of saying need new what a great company find thanks so much

Dear Mr. Grace: As a first time customer, we are grateful that you came to our shop with your Nissan Versa and we truly appreciate the time you took to share your experience and post this lovely 5-star review. It's very rewarding to hear that you had a good experience. Thank you for your business and thank you for the kind review. Take good care, Paula Fay

- Schneider's Auto Repair
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