5

Terrific service. Everyone at Schneider's is always friendly and helpful. And we have been pleased by the work as well.

Hello Chris and Stephanie: We appreciate that you took the time to post this review about your recent visit to our shop. We also thank you for being so diligent about keeping your vehicles serviced in a timely manner. The relationship we've built together to take the best possible care of your vehicles is very important to us. Thank you for your 5-star review and thoughtful comments. All the best, Paula Fay

- Schneider's Auto Repair
5

Fantastic customer service! I had a failed water pump in Los Angeles - Snyder’s Auto had replaced it 3 months earlier and it was still under warranty. Snyder’s not only warranted the pump but also paid to have my car towed to the shop in Simi to do the work. 100% covered parts & labor! A HUGE relief!! So thankful!

Good afternoon Lara: I just finished reading your review and I'm really happy to hear that you felt we resolved the failed water pump to your satisfaction. Our team here at Schneider's work together in a collaborative effort to make sure we've done our best to satisfy our customers and that they feel confident in our work, our service, and our warranty. Thank you so much for taking the time to post your review - to let us know we've done our job!! Take good care, Paula Fay

- Schneider's Auto Repair
5

Wonderful people that truly care about helping you and very efficient service!

Hello Kara: We sure do appreciate your kind words! We work hard to let our customers know that we do care about them and their vehicles. It is our goal to provide outstanding service and quality repairs to each and every customer. Thank you for taking the time to post your comments. All the best, Paula Fay

- Schneider's Auto Repair
4

Caring about your vehicle goes beyond if is clean and full of gas. They know that some things must be done and there are things that should to prolong your vehicles life. A nice balance and they make sure you know and how it is going to be accomplished.

Hello Jim: We believe that it's very important to provide detailed information regarding your vehicle - working together to schedule services and repairs, when necessary. Your kind words are truly appreciated. Thank you for taking the time to post comments on your experience at our shop! All the best, Paula Fay

- Schneider's Auto Repair
5

The older my BMW gets, the more I get acquainted with the guys and gals at Schneider's. As painful as it is to have an older car requiring replacement parts, the edge is smoothed by the kind, friendly, honest staff at our neighborhood German car experts. This is the only place I take my beloved old gal. I know I will get a fair price and the best possible service.

Good afternoon Karen: Great job keeping your BMW on the road and in good shape! At Schneider's, we like to partner with our customers to make sure that their vehicle is taken care of in order for the vehicle to have a long and happy life! We really appreciate the kind words and the time you took to post your comments. Take good care, Paula Fay

- Schneider's Auto Repair
5

As a single mom, I have to say it's always scary trying to get your automobiles fixed. One vehicle was towed in, the other I drove in, serviced and finished the same day. New brakes, radiator, diagnostic tests, oil change, Air filter, spark plugs etc. Hospitality, experienced, knowledgeable and dedicated personnel is so rare to find. So grateful I can't thank you enough I'll be back again and again!

Hello Penny: It was so nice to meet and chat with you last week. As a single parent for many years, I was wary when I had to take my vehicle in for service, so I really appreciate your comments. It's extremely important to us that our customers feel confident in our abilities to perform services and/or repairs, but even more so - that we've provided detailed information on the "why" and back that up with our 24 month/24,000 mile warranty. Thank you for your lovely review and we will be here when you need us! All the best, Paula Fay

- Schneider's Auto Repair
5

Thanks Frank and crew for fixing the electrical issue in my truck. I was impressed by your knowledgeable staff and professionalism. Highly recommended.

Hello John: It's always great to hear that we've provided our customers with a solution to any issues with their vehicle and electrical is always challenging! Thank you for the great review and we look forward to seeing you at your next service. Thank for taking the time to post your review. It means so much to all of us. Have a wonderful day, Paula Fay

- Schneider's Auto Repair
5

Scheneider’s has great customer service. My car was ready on the day they had promesed. I brought the car in with a failed water pump and thermostat, and that’s exactly what they fixed. I did not have to listen to anybody trying to sell me other repairs that the car “may” need. I thank them for their honesty and prompt service.

Dear James: Thank you so much for your review. Our entire team - from Frank and Joe at the service desk to the technicians that work on your vehicle, we all work hard to establish confidence and trust with our customers and their vehicles. We truly appreciate your comments and the time you took to post a review. Take good care, Paula Fay

- Schneider's Auto Repair
5

Great communication during repair. Helpful shuttle when I didn’t have transportation. And my Mercedes is humming now!

Good afternoon Darlene: We are so happy to hear that you had a positive experience at our shop. Thank you for taking the time to post your comments. Frank, Joe and our team of technicians are here to be of service whenever you need assistance. All the best, Paula Fay

- Schneider's Auto Repair
5

I was impressed with the personable service and follow up. I liked the thorough inspection and detail of needed attention to my vehicle that can be attended to in the future. Prices are reasonable and I fell the quality of service was A+.

Hello Joe: Thank you so much! What a nice review! Our Service Writers pride themselves in providing a detailed report outlining the findings of our Technicians who are also diligent in their process for the courtesy inspections we perform on behalf of our customer's vehicles. It truly is exciting to receive feedback and I like to share the reviews with our team. Thank you for taking the time to post your review and thank you for the great review! Take care, Paula Fay

- Schneider's Auto Repair
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