5

Marc, we're happy to know you had a 5-star experience with us! Thank you so much for taking the time to give us this great support! We will be here for you the next time your vehicle needs a service or repair. Take good care, Paula Schneider's Automotive Repair

- Schneider's Auto Repair
5

5

Honest, clean well organized shop. Has been a blessing to trust a garage again! They have performed service and repairs on all 4 of our vehicles. Has been very helpful with a terrible purchase of a used vehicle for our daughters first car. Have only had direct contact with Joe, Ken and Paula. And would not hesitate to speak to any of their personnel. To date no issues with personnel or work performed beyond satisfaction.

Thank you for your trust, Donna! We've enjoyed servicing and repairing your vehicles. Our team, including Joe, Ken, and Paula, always aim to exceed expectations. We're pleased we could help with your daughter's first car. If you need additional service or repair, reach out to us anytime. Schneider's Automotive Repair

- Schneider's Auto Repair
5

I had a dilemma on where to take my car for what I thought was a very expensive repair. I brought it in to Schneider's and was thrilled to find out that it wasn't what I thought it was. Joe, Ken and team wonderful to work with. No upselling or trying to convince me to do something. I would definitely take my car back to Schneider's.

5

I rarely write reviews, but had such a great experience at Schneider’s that I need to shout them out! I drove up from LA to check out a used hybrid from a nearby dealership, and chose to get a pre-purchase inspection from the team after researching local mechanics and reading all the other great reviews. When I called, they were super helpful and able to fit me in the next morning (right before the weekend, no less). When I arrived, Joe, the Service Manager, took great care of me. He was friendly, told me what to expect, was able to get the car checked out quickly, sent me a handy digital copy of the PPI, and gave me great peace of mind in my soon-to-be purchase—plus a few helpful mindset tips on negotiating at the dealership. (Which I used successfully!) I really trust their expertise, and the price was very reasonable too. If I lived in town, I would definitely make them my mechanic!

Katie, we're happy to know you had a positive experience with us! It's great that Joe and our team were able to aid you in your pre-purchase inspection, offering peace of mind. Our aim is always to offer expertise and help our customers make informed decisions. Thank you for trusting our service and repair skills. For any further needs, don't hesitate to reach out to us. Thank you so much for a great review and thank you for giving us the opportunity to provide you peace of mind. Take good care, Schneider's Automotive Repair

- Schneider's Auto Repair
5

Great experience! Friendly service that made me genuinely feel like they wanted to solve my issues. Definitely coming back!

Hello Brett: We appreciate you bringing your Mazda in for some TLC after it had set for a couple of weeks and were glad to know that after the courtesy inspection we performed on your car, and the diagnostics testing, that a battery resolved your issues along with a few other small items. We are grateful for your kind words and thank you for your business. We will be here for your next scheduled service. Take good care, Paula Fay

- Schneider's Auto Repair
1

I wish I had not trusted this auto repair shop with my vehicle. I had 2 conversations with Ken the owner before agreeing to bring my car here. He sounded so convincing that he really knew how to fix my car. They were paid over $1300 cash and my vehicle is still not fixed. Check engine light is still on for what I brought it in for. This is not good business. It started at the beginning of April then after it appeared fixed about 150 miles later light comes back on for same code. Take it back again. Starting 5/1 they had it for 17 days straight and it would go days without being touched and little time worked on . Kept taking on new jobs and ours sat with very little time devoted to it. Poor communication with no updates. When calling for updates told Ken will call back and he never did. Kept telling him we need this car back. Had to show up on the property to find out updates which were vague. Clearly he didn’t know what he was doing. Finally it dragged on for so long it was clear he didn’t know how to fix but won’t admit it. After doing research on our own were told by multiple mechanics all these parts (pump and 2 check valves) had to be all OEM parts or the system will keep throwing codes. He refused to put OEM for all the parts. He finally agreed to put in the OEM pump but check valves are aftermarket. Then says see I knew that wasn’t the problem even though he never put in OEM valves. On day 17 of him having our vehicle we requested our money back and to put the car back together so we could drive it home. He refuses to refund our money even though he hasn’t fixed our car. He did put it back together so it could be driven. This is the first time ever to have a horrible experience with a mechanic. I have delayed leaving this review hoping he would make it right. Warning to everyone beware of this shop. Communication needs to improve greatly. I sure need my $1300+ since the vehicle was not fixed and now it has to go to another mechanic for repair for the same thing . We have lived in Simi for 26 yrs and know a lot of people in the community.. He will not be getting any referrals for business from us. Ken & Paula if you read this I sure hope you will reconsider.

5

Schneider's is our "go to" place for car repairs. They are professional and honest. We've taken our cars there for years

Dear Curtis:. We appreciate your families' loyalty and for entrusting us with your vehicles. Team Schneider's is a hard working group of men and women who are dedicated to our customers, their vehicles and doing what is expected of us - keeping our customer's vehicles in top running condition. Thank you so much for this great review and for your business. Take good care and be safe, Paula Fay

- Schneider's Auto Repair
5

WOW. What great service!!!! Friendly and so knowledgeable. I’m so glad I took my vehicle here. I would highly recommend them to everyone.

Hello Heidi: Joe, Danny and the rest of our team are glad to be here and to be of service. From the time we take your car into our shop through the services and/or repairs, everyone is committed to providing you with the information and services necessary to keep you informed of what's going on with your car and how to best keep your vehicle reliable for you. Thank you for your kind words and for allowing us to the opportunity to service your car. Take good care, Paula Fay

- Schneider's Auto Repair
5

Best customer service also honest, is hard to find good mechanics place with honest and I recommend to my family and friends .

Dear Robbyanto: We love to hear that you enjoyed your visit to our shop. From Joe our Service Manager, to Danny our Shop Foreman, our Techs and office personnel, we understand that spending money to keep your vehicle in good condition not easy. So if we can provide a friendly atmosphere, accurate information, proper service and/or repairs at a fair price, we hope to make the process pleasant. We appreciate that you bring both of your cars to our shop. Most recently, we were able to service your Kia and replace the valve cover gasket. Thank you for referring us to family and friends, for your heartfelt review and for your business. Take good care, Paula Fay

- Schneider's Auto Repair
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