5

Great experience! Friendly service that made me genuinely feel like they wanted to solve my issues. Definitely coming back!

Hello Brett: We appreciate you bringing your Mazda in for some TLC after it had set for a couple of weeks and were glad to know that after the courtesy inspection we performed on your car, and the diagnostics testing, that a battery resolved your issues along with a few other small items. We are grateful for your kind words and thank you for your business. We will be here for your next scheduled service. Take good care, Paula Fay

- Schneider's Auto Repair
1

I wish I had not trusted this auto repair shop with my vehicle. I had 2 conversations with Ken the owner before agreeing to bring my car here. He sounded so convincing that he really knew how to fix my car. They were paid over $1300 cash and my vehicle is still not fixed. Check engine light is still on for what I brought it in for. This is not good business. It started at the beginning of April then after it appeared fixed about 150 miles later light comes back on for same code. Take it back again. Starting 5/1 they had it for 17 days straight and it would go days without being touched and little time worked on . Kept taking on new jobs and ours sat with very little time devoted to it. Poor communication with no updates. When calling for updates told Ken will call back and he never did. Kept telling him we need this car back. Had to show up on the property to find out updates which were vague. Clearly he didn’t know what he was doing. Finally it dragged on for so long it was clear he didn’t know how to fix but won’t admit it. After doing research on our own were told by multiple mechanics all these parts (pump and 2 check valves) had to be all OEM parts or the system will keep throwing codes. He refused to put OEM for all the parts. He finally agreed to put in the OEM pump but check valves are aftermarket. Then says see I knew that wasn’t the problem even though he never put in OEM valves. On day 17 of him having our vehicle we requested our money back and to put the car back together so we could drive it home. He refuses to refund our money even though he hasn’t fixed our car. He did put it back together so it could be driven. This is the first time ever to have a horrible experience with a mechanic. I have delayed leaving this review hoping he would make it right. Warning to everyone beware of this shop. Communication needs to improve greatly. I sure need my $1300+ since the vehicle was not fixed and now it has to go to another mechanic for repair for the same thing . We have lived in Simi for 26 yrs and know a lot of people in the community.. He will not be getting any referrals for business from us. Ken & Paula if you read this I sure hope you will reconsider.

5

Schneider's is our "go to" place for car repairs. They are professional and honest. We've taken our cars there for years

Dear Curtis:. We appreciate your families' loyalty and for entrusting us with your vehicles. Team Schneider's is a hard working group of men and women who are dedicated to our customers, their vehicles and doing what is expected of us - keeping our customer's vehicles in top running condition. Thank you so much for this great review and for your business. Take good care and be safe, Paula Fay

- Schneider's Auto Repair
5

WOW. What great service!!!! Friendly and so knowledgeable. I’m so glad I took my vehicle here. I would highly recommend them to everyone.

Hello Heidi: Joe, Danny and the rest of our team are glad to be here and to be of service. From the time we take your car into our shop through the services and/or repairs, everyone is committed to providing you with the information and services necessary to keep you informed of what's going on with your car and how to best keep your vehicle reliable for you. Thank you for your kind words and for allowing us to the opportunity to service your car. Take good care, Paula Fay

- Schneider's Auto Repair
5

Best customer service also honest, is hard to find good mechanics place with honest and I recommend to my family and friends .

Dear Robbyanto: We love to hear that you enjoyed your visit to our shop. From Joe our Service Manager, to Danny our Shop Foreman, our Techs and office personnel, we understand that spending money to keep your vehicle in good condition not easy. So if we can provide a friendly atmosphere, accurate information, proper service and/or repairs at a fair price, we hope to make the process pleasant. We appreciate that you bring both of your cars to our shop. Most recently, we were able to service your Kia and replace the valve cover gasket. Thank you for referring us to family and friends, for your heartfelt review and for your business. Take good care, Paula Fay

- Schneider's Auto Repair
5

I purchased a classic car and didn’t know what I was getting into. I was having some issues with my carburetor, compression, oil leaks and whatever else comes with owning a 1964 classic car. Schneider’s was recommended to me by another auto repair shop that didn’t want to take on what was required to get my car running properly. I called Schneider’s, the owner Ken answered the phone and I proceeded to tell him about all my problems with the car and Ken immediately said “sure bring it in I can handle it”. Ken was very professional, kind and honest man. The price he quoted me was the price I paid and the work is professional. The work I asked Ken to do was a lot and he got it done. If you have a classic car and just a everyday cruiser take it to Schneider’s . The entire staff was very comforting and easy going. Schneider’s Automative is definitely a 5 star organization. Thanks Ken and crew for your hard work and professionalism.

Dear Kenneth: We all love your black '64 Impala! Beautiful car. Ken, his brother and I collect classic cars so its always a treat for Ken and our team to take on a classic car and get it into good running condition. While our core business is service and repairs on "daily drivers" we frequently have the opportunity to take on a classic car like your Impala. These older cars take time to tune and adjust and get just right and we are so happy to hear that you were pleased with the work Ken did on your car. We look forward to seeing you when your '64 needs a little TLC. Thank you for the awesome review and for your business. Take good care and have fun out there!! Paula Fay

- Schneider's Auto Repair
5

Schneiders was very meticulous in the care of our vehicle. The service manager was very knowledgeable and explained the solution to our problem very clearly. We will continue to use them in the future.

Hello Greg: Thank you for bringing your daughter's Odyssey. in for that "clunk" sound so we did the free brake inspection along with the courtesy inspection. In addition to the Oil service, we did some other work including suspension control arm bushing, alignment and rear disc brakes and rotors. Your daughter's car is in great running condition now and we're happy to be of service. Joe, our Service Manager works very closely with the Techs and together they formulate a plan with you to maintain your daughter's car. Thank you for the great review and for allowing us the opportunity to take care of your daughter's Honda. Take good care, Paula

- Schneider's Auto Repair
5

Honest, dependable, efficient and fair. Been doing business with Joe and his team For years. Great guys, great work.

We're happy to hear about your positive experiences with us, Tyrol. It's always a pleasure to deliver friendly and honest service for your vehicle. Don't hesitate to contact us for any future service or repair needs. Thank you so much for your business and loyalty. We are here for you at 805-581-2340. Take good care, Schneider's Automotive Repair Schneider's Automotive Repair

- Schneider's Auto Repair
5

Great service, very thorough.

Dear Ken: We really appreciate you bringing your Town and Country in to get it in good running condition. And we are so glad to hear that you had a good experience at our shop. Thank you so much for the kind words and thank you for your business. We will be here for you and your vehicle when you need us! Take good care, Paula

- Schneider's Auto Repair
5

Quick and thorough service. Joe was wonderful at breaking down what needed to be fixed with the car, very honest and fair inspection, I will be coming back!

Brendan, we're happy to know you had a positive experience with Joe. We're dedicated to offering transparent, fair, and thorough service to all our customers. We appreciate you coming to our shop from quite a distance. We are here for you and your vehicle when you need us. Thank you for the kind words, and for your business! Paula

- Schneider's Auto Repair
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