Simi Valley Auto Repair

911 reviews
Give Us A Call:(805) 210-8631
Working hours:
Mon - Fri: 7:30 AM - 6:00 PM
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5

Joe, Ken and their team are top-notch!

Dear James: Our entire team thanks for for the kind words and 5-star review. Ken, Joe and the team here have been together for a long time and we all know customers and their experiences are what keeps our doors open! Thank you for sharing your recent visit to our shop. We appreciate you and your business and for the great 5-star review. Take good care, Paula Fay

- Schneider's Auto Repair
5

Hello Sue: Thank you for bringing your Mini Cooper in for service recently. We always appreciate our customers who keep their vehicles serviced in a timely manner. We are happy to hear that you had a positive experience at our shop and we will always be here for you and your Mini Cooper when you need us! Take good care, Paula

- Schneider's Auto Repair
1

Had a very bad experience. The mechanic was rude and the owner had a nasty attitiude. Any time I asked a question. It's was like it was beaneath him to answer just get the receptionist to answer. I asked how can I prevent for the same problem I came in for. They could not care less didn't want to answer. I will never come back. Don't recremend

Dear Mr. Isaac: Our records indicate that your last appointment at our shop was for your Ford Fiesta in Oct. 2021. We looked on our schedule and we did not have an appointment scheduled for you. So I'm thinking that you may have stopped in and asked some questions and it sounds like you did not feel that we handled ourselves in a professional manner. We apologize for the bad experience you had. Our Service Manager, Shop Foreman, and all of our employees are here to be of service to everyone who comes to our shop. Ken and I are the owners of the business and we value each customer we have. If you would give us a call at 805-581-2340 and talk to one of us we'd like the opportunity to set things right. Reviews give us an honest response to the services we provide and we always try to learn from each review so we appreciate you taking the time to express your feelings. Thank you, Ken and Paula Fay. Schneider's Automotive Repair

- Schneider's Auto Repair
5

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5

I have lived in Simi Valley 35 years and have heard great things about Schneider's around the youth sports scene. So when my water pump went out I gave them a try. Best decision I could have made. Joe was friendly, informative and most importantly, honest with his estimates of time to repair and the cost. I will now be taking my car to Schneider's every time I need any repairs and will recommend them to my family and friends.

Hello Michael It's nice to know that you've heard great things about us and we're so happy that you brought your Ford Expedition to us for the water pump and thermostat as well as the courtesy inspection we provide so that we have a good understanding of the condition of your vehicle and can provide you with recommendations as needed. Joe, our Service Manager along with the rest of our team work really hard to provide open communication and form relationships with our customers. We appreciate your business and look forward to seeing you when your vehicles need service or repairs. Thank you for your business. Take good care. Paula

- Schneider's Auto Repair
5

(Translated by Google) Place to relax (Original) Lugar para relajarse

Tabares, we're happy to know you found our place relaxing. Thank you so much for the lovely review and for your business! We're always here to assist you. Schneider's Automotive Repair

- Schneider's Auto Repair
5

A friend recommended me to take my car here and I'm so happy I did! They really took care of me, and throughly explained to me the reasons behind the billed repair and how the systems function within my car. I was astounded that they actually recommended I didn't go through with repair and to just cut my losses and trade it in for a new car. It totally was the right move, the 2011 Chevy Cruze is a total problem car! Definitely will be returning here, I really felt like I was being taken care of by a family member

Hello Blayke: We are here to be of service to our customers. Sometimes it happens that the work required to get a vehicle in good running condition is more expensive than the value of the car and that's what happened to you. I am glad that you had a great experience at our shop. We will be here when your new vehicle needs a service or whenever you have a question. Thank you so much for the great review and giving us a try on the recommendation of your friend.

- Schneider's Auto Repair
5

Thanks again for servicing my work trucks. You guys keep my guys working, your fast and efficient. Money well spent.

We truly appreciate your business and know how important it is to keep your trucks on the road so you can serve your customers. Thank you for trusting us with your vehicles and thank you for taking the time to share your experience with us. Take good care. Paula

- Schneider's Auto Repair
5

Schneider Automotive and Joe are just phenomenal to work with. They talk to me like a person, don't try to nickel and dime clients, and are great about communication and timeliness. I will continue to use them time and time again!

Hello Amanda: I apologize for the late reply - I just saw your great review and wanted to thank you for taking the time to share your experience at our shop. Joe and our entire team work really hard to work with each person, taking the time to explain what needs to be done and answer any questions you may have. It's all about creating relationships and building trust. Thank you for bringing your Mini Cooper to our shop. Take good care

- Schneider's Auto Repair
5

Knowledgeable mechanics, real friendly atmosphere and staff. Reasonable prices.

We're pleased to know you found our Technicians skilled and our environment welcoming, Glenda. We aim to offer excellent service and repairs at fair prices. Your support is greatly appreciated and we look forward to serving you again. Schneider's Automotive Repair

- Schneider's Auto Repair
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