Schneider’s Automotive is a company that has been here in Simi for over 40 years. Honesty and integrity are their core values in a business that is rife with business taking advantage of the consumer. I took my Cadillac to the dealer to get my car serviced for a percolating noise coming out of the engine. I found out that my car was out of warranty. I left the car at the dealer. I got a call later that day saying that they would like to keep the car overnight because I was short a gallon of coolant and the wanted to test the car when it was cold. Did that. I got a call the following day saying that there was a small crack in the cylinder head and that the work would be about $4800 + tax. I picked up the car because I needed to get funds to possibly proceed. I brought the car to Schneider’s for a second quote. I told them what the dealer said. Frank called me back with a quote of $4300 with tax. A savings of a little over $700. I dropped the car a few days later. I get a call saying they can’t find anything wrong with it but would like to keep the car for further tests. They did a pressure test, fluorocarbon test and still did not find anything wrong . Final bill $275. They could have done what the dealer said and “fix” an unnecessary repair and had me pay on their original quote. But they maintained their core values. I will always recommend sending people to this company for the workmanship and the fact that they care about us and their reputation.
Dear Mr. Leon: This morning at our weekly Monday a.m. shop meeting, I read your wonderful 5-star review to our entire team! What an uplifting message! Your review described exactly how we aspire to manage our shop - with integrity as our core value. We strive to maintain our integrity in everything we do, with our customers, our employees, our families and our friends, In this day and age where any one of us have been mislead by a less than ethical business at some time or another, it makes us question the honesty of businesses we deal with and especially if it's our vehicle! Thank you so much for this tremendous review and most of all, Thank You for your business Mr. Leon. Wishing you all good things, Paula Fay
- Schneider's Auto Repair