Simi Valley Auto Repair

Hello Roger: I was out of the office on Thursday and Friday so just saw your review now and I wanted to say thank you. We know how precious your Chevy truck is and we are honored that you entrust your truck to our technicians. I wanted to say thank you Roger - thank you for your trust in our technician's abilities and most of all thank you for your business and the time you took to post this 5-star review! All the best, Paula Fay

Good afternoon Jeff: Thank you for being such a great customer! We really appreciate the 5-star review and the time you took to post your experience. Joe and Aaron are looking forward to seeing you tomorrow. Thank you very much for your business. Take good care, Paula Fay

Good afternoon Mr. Rocha: Now that I am back from an automotive conference, I have had the opportunity to read and share your great review with our team. Our Technician inspected your Nissan Altima and then researched your transmission concern on our factory software. We determined that the transmission was under warranty so that you could take it back to the dealer for service. We look forward to seeing you in the future as you maintain your vehicle with services to keep it in good running condition! Thank you for your business and for taking the time to post this wonderful 5-star review. All the best, Paula Fay

Dear Ms. Williamson: I was at an automotive training class last week and just came back to see your lovely review! We work really hard to provide the highest quality service to all of our customers and your positive review means that we are doing our job! We are so grateful to be part of the this community and have the opportunity to work with wonderful customers like you! Thank you for bringing your Honda Accord to our shop and thank you so much for your kind words. We look forward to seeing you at your next scheduled maintenance. Take good care, Paula Fay

Good morning Mr Wyler: I was out of town when you brought your VW Passat in for service so I apologize for the late response to your review. I want to thank you for your kind words. We really appreciate the 5-star review and the time you took to post your experience when visiting our shop. We will be here for your next scheduled service and I look forward to seeing you then. Thank you so much for your business. All the best, Paula Fay

Dear Mr, Wilford: We really appreciate you taking the time to post your comments and review after visiting our shop on July 11th. I've been out of the office and I wanted to get back so that I could thank you for your business and for the time you took to post your 5-star review. Thank you for allowing us the opportunity to work with you in keeping your Chrysler 300 in good running condition. We look forward to seeing you when you need us! All the best, Paula Fay

Hello Ms. Notrica: We are so glad that we were able to save you some money and create a foundation for an on-going relationship with you and your vehicle. When you brought your vehicle in for a check-engine light, our Technician was able to determine that a technical bulletin advised that the manufacturer covered the vehicle under warranty. That's always good news! We have factory software which allows us the ability to look at all manufacturer TSB's or technical service bulletins so that we don't do repairs that a manufacturer would otherwise cover under the factory warranty! We thank you so much for the great words, the 5-star review and for your business. We look forward to seeing you in the future, as your vehicle may require services to keep it in top running condition! Thank you for bringing your Fusion over to our shop!!! All the best, Paula Fay

Good afternoon Mr. Simon: Your wonderful review made our day! It is so nice to come into the shop on a Monday morning and read our reviews, We really appreciate your business and the terrific words. I share all of our reviews with our team and we all get fired up at our morning meeting! Thank you for your business. We are here for you and your Nissan! Take good care, Paula Fay

Dear Ms Palmer: We are so happy to hear that you had a good experience bringing your Infiniti to our shop last week. Everyone at Schneider's is committed to our customers and their vehicles. We are grateful for your business and we really appreciate that you took the time to write this 5-star review and share your experience with us. All the best, Paula Fay 805-581-2340

Hello Leila: Customers like you make our job very rewarding. Your Mercedes is in good hands with us! And your car is lucky to have an owner who keeps it in good running condition! Thank you for the kind words and 5-star review. We are grateful for your business and the time you took to post your experience at our shop. All the best, Paula Fay 805-581-2340