Simi Valley Auto Repair

Hello Ms Ferraro: It's great to hear that you had a positive experience during your first visit to our shop! We really appreciate your business and the kind words, and we look forward to seeing you at your next scheduled service. Take good care, Paula Fay

Hello Roy: We appreciate it when customers like you keep your car in top shape and service your vehicle in a timely manner. Thank you for bringing in your Volvo for it's 70,000 mile service. We are grateful for the time you took to post your 5-star review and kind words! All the best, Paula Fay

Dear Reuben and Barbara: We try never to bamboozle, flim-flam or hoodwink a customer, ever!!! In fact, Frank, Joe, Javi, David, Justin, Danny, Robert and Ken - ALL work hard to make sure that we NEVER pull the wool over our customer's eyes! Thank you so much for bringing your vehicle to our shop. We are grateful for your 5-star review, your kind and funny words and for your business! All the best, Paula Fay

Hello Mr Harwell - Thank you for bringing your vehicles to our shop. We really appreciate the 5-star review and thank you for your business!

Hello Steve: We are so happy to have solved your issue! Our technicians love a challenge! It's important to us that we keep our customers informed as to our progress and it looks like the service and repairs met with your satisfaction, which is what we really like to hear! Thank you so much for taking the time to post these comments about your experience at our shop. We really appreciate your time and your business! All the best, Paula Fay

Good afternoon Sophia: I just came back from a trip to visit my father and opened up my emails to see your lovely review. We appreciate the time you took to post this 5-star review and give us feedback on your most recent visit. I love to share all of our reviews with our team who work hard to provide the quality, consistent service to all of our clients. Thank you for taking time to post your review! All the best, Paula Fay

Good afternoon Gary: Happy Friday - sorry I didn't get back to you sooner, but I was out of town. I wanted to say THANK YOU for the great review. We are excited to expand our shop by adding 2 more bays and have even more space to service and repair our customer's vehicles. Thank you so much for the 5-star review and for being a great customer! All the best, Paula Fay

Hello Oscar: Thank you so much for taking the time to share your recent experience at our shop. We are grateful for your positive comments and most importantly we are thrilled to hear that your Scion is running well and that you are happy with the services provided during your recent visit to our shop. Thank you so much! Take good care, Paula

Hello Ray: I apologize for the delay in responding to your lovely 5-star review. We are glad to hear that we were able to repair your vehicle in one day and that you will be back! We love to hear that! Thank you for taking the time to post your comments and provide feedback. We are very grateful. All the best, Paula Fay

Good morning Steve: It was great to meet you yesterday and good to know that your first visit to our shop was a positive one. We are always grateful for a positive review, but most importantly it's a report card that we use to measure our service quality. Thank you for looking us up on Yelp and giving us the opportunity to work on your vehicle. From one midwesterner to another, we really appreciate the time you took to post your comments about your experience at our shop yesterday. All the best, Paula Fay