5

Great service as usual!!

5

I have a 1988 Custom Cadillac Coupe Deville / popped doors / nice paint job / seating on 20s and low profile tires etc. Believe me it’s an eye catcher... I’m an old school rider and we don’t just let anyone touch our cars. But these guys at Schneider’s “ ANY TIME “ The Cadi had been park for at least five years and I figured it was time to put her back on the road. So I started asking around who has a really good shop up here in Simi. More than a few people said take it to Schneider’s they'll get it right. So I did... I walk in the front office and right out the shoot I get a warm smile and nice greeting from a guy name Joe. Well turns out he’s the projects coordinator ( And Does A Fine Job Of It ) Joe’s a people person hands down, charismatic personality and all. I’m telling you this guy had me at hello... So a few days later I leave my Cadi in what I had determined to be good hands. Joe put one his best guys on it right away. I come back a couple of days after and they found and fixed the main problem. ( Electrical Charging Sys. ) I had at least three other mechanics that couldn’t even figure it out. Joe and Bob did it in two days. Ok... So now I’m truly impressed. And that’s not an easy trick with me. The next thing Joe does is give me a free inspection report. They put her on the rack, check every thing top to bottom. Then emailed the report to me photos and all. It was obvious that process took some time. This outfit is Professional, Organized, Friendly and Courteous. I was calling a Uber then Joe said “ No, We Take You Home “ And two minutes later there driver pulled up for me. Wow...!!! Customer service really does still exist. But most of all these guys are knowledgeable. And when it come to automotive repair you got to know what your doing. Trust me they do... So if your taking your vehicle to any one else for repairs. I can only say it’s most likely a missed opportunity. Sincerely T.J. Earley Old School Rider...

5

outstanding

5

We have been taking our cars to Schneider's for over 15 years. They are honest, competent, reliable, and friendly. Also they provide pick-up and drop-off service, and can also help clients arrange for car rental when necessary. They are wonderful!

Dear Nelson: Thank you so much for taking the time to post your comments. We appreciate the feedback and share your comments with our team. We look forward to seeing you in the future, for your next service. All the best, Paula

- Schneider's Auto Repair
5

Great job as always

5

Great service as usual.

5

Outstanding customer service! I cannot wait to drive my “new” old car! Joe was thorough and always honest! I wish I had met these folks before now.

5

From first moment of entry into the office to departure after service is completed I feel like I've been sharing time with a friend and neighbor. Frank and Joe provide a welcoming atmosphere with extensive knowledge of my car's background and service necessary to keep it in great running condition. They provide clear, concise answers to the type of maintenance needed at that moment and keep me informed as the maintenance progresses and if any other services may be needed. I'm very happy and satisfied with the services and personnel at Schneider's Automotive, and I thank you very much for all you do!

5

Thank you Frank and all the other hardworking employees! You fixed the noise that nobody else could hear at any other "repair" shops. We appreciate you being honest and reasonable and would recommend you to any of our chevy friends with diesels or any vehicle! Thanks again! Brett Kaufman.

5

I had to take my SUV in for a diagnostic as I was being told by another source that it had bad transmission and engine. I made an appt with Frank. He had a full diagnostic done and the results were a lot different than I expected. My SUV did not show any signs of what the other source had stated. Thank God I had Schneiders check it out before I spent thousands on repairs that were not needed. They are fair and honest. This really proves their integrity. They could have told me otherwise as I was ready to get bad news and have to deal with the cost. Thank you Schneiders for being there for us. Some may say your prices are a little more than other shops but believe me it is WORTH the peace of mind.

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