Simi Valley Auto Repair

Helo Anonymous: GREAT NEWS! I am so glad that we were able to help you both with our pickup and delivery service as well as diagnosing your vehicle! It makes us so happy to know that we help our fellow neighbors keep their vehicles in top running condition. Thank you so much for your business and thank you for the terriffic 5-star review! All the best and be safe Paula Fay

Good morning Ms O'Brien: Referrals, along with reviews are the benefit of hard work and trying to do the next right thing! As an auto repair shop we are keenly aware that we are here to assist our customers in making decisions about their vehicle by providing inspections & photos and then working with our customers to keep their vehicle in good running condition. Thank you so much for the amazing review and thank you for bringing your Dodge Durango in to our shop for service and repairs. We are very grateful! All the best and please be safe! Paula Fay

Dear Mr. Simon: You have been such a loyal customer to Schneider's Automotive Repair over the years and we are so grateful that you have maintained that loyalty. Joe and Frank always enjoy your conversations when you come in to the shop. Thank you so much for your great 5-star review and thank you so much for your business. Take care and be safe, Paula Fay

Hi Kimberly: We are so glad to hear that Joe and Frank were able to provide you with all of the information so that you understood what was suggested and what work was performed on your Ford Escape. Our goal is to provide excellent communication and quality service and repairs. It's so awesome for us to hear that we hit our goals with you Kimberly. Thank you so much for your business and your loyalty and thank you for the fantastic 5-star review! Be safe and have a lovely weekend. Paula Fay

Dear Mr. Carpenter: I try to stay off email on Saturday, but I saw your GREAT 5-STAR review and the wonderful comments regarding Frank - and I just had to write back! THANK YOU! THANK YOU! THANK YOU! We appreciate that you take such good care of your vehicles and your Ford Focus is serviced & repaired and ready to take you anywhere, as soon as the covid-19 lockdown is over! We appreciate your kind words and we thank you very much for your business. Be safe and take care! Paula Fay

Good afternoon Mr. Parcells: We are glad to hear that you were happy to have our digital inspection with photos. It's important for us to provide each customer with an inspection report including photos, so that you have current information and we retain it on file as well. That way there are no surprises! Frank and the rest of the team really enjoyed working with you on your AC issue for your Chevy Truck! Thank you so much for your business. We look forward to seeing you on your next scheduled service. Thank you so much for the fantastic 5-star review! Take good care, and be safe Paula Fay

Dear Mr Seyssel: We really appreciate being a Carmax warranty center because we meet so many great people like you and your wife! Thank you for bringing in your Jeep Cherokee for the check engine light. We have a very positive business relationship and are happy to be of service to you while working directly with Carmax. Thank you for your business and thank you very much for the terriffic 5-star review. Joe and our team really enjoyed working with you. All the best, and be safe! Paula Fay

Good morning Ms Jackson: Customer Service combined with excellent service is our primary goal and we are so happy to hear that you had a positive experience. We believe that we are partners with our customers with the same common goal - keeping our customer's vehicles in good running condition! Thank you for being a great car owner, who understands the value of regularly scheduled prevention services! Thank you for bringing your Mitsubishi Mirage to Schneider's for service. We are glad to know that the new rim Joe found, has worked out. KIndest regards and be safe! Paula Fay

Dear Ms Jackson: We are so glad to hear that you had a positive experience at our shop. Joe, Frank and the entire team here at Schneider's are appreciative of your excellent 5-star review! Thank you for the kind words, and thank you for your business! We will be here when your Mitsubishi Mirage is ready for it's regularly scheduled service! Take care and be safe, Paula Fay

Dear Mr. Wolfe: Thank you so much for bringing your beautiful red Cadillac to our shop for service. We appreciate the opportunity to keep your vehcile in top running condition! Thank you so much for your business and thank you for taking the time to post this great 5-star review. Be safe and take good care, Paula Fay