Simi Valley Auto Repair

Good afternoon and Happy Monday! As a woman who was not always married to an Automotive Technician (Mechanic) I know exactly what you mean about being demeaned or made to feel uninformed when having my vehicle serviced! SO - at Schneider's we really try to make sure that every customer knows there are no dumb questions - if we don't ask questions - we don't learn about our vehicles. Denise - I'm so glad that our Service Advisors provided information and photos to help demonstrate the suspension issues on your Pontiac. Thank you so much for your business & thank you for taking the time to post a great 5-star review about your experience at our shop. It was nice getting to know you! Take good care and be safe! Paula Fay

Dear Michelle: Wow! I couldn't have asked for a better recommendation if I wrote it myself! We are so pleased that you have the confidence in Team Schneider's, that you so elopqently stated in your 5-star review. Joe and Frank work very hard to make sure that estimates are provided clearly & in detail and the Technicians pay careful attention to each service and repair. It's our job to keep your BMW in good running condition and you also keep track of the services on your BMW - so it will serve you well for years to come! So thank you for being diligent about your BMW. Thank you Michelle for your business and thank you for the 5-star review! Take good care and be safe! Paula Fay

Hello Wyatt: We love your new Toyotal Highlander! Congratulations on the new vehicle. Thank you for entrusting us with your "baby"! We appreciate your business and the fantastic 5-star review! We will see you at your next scheduled service. All the best, and be safe out there! Paula Fay

Good afternoon Stan: HAPPY FRIDAY! It's so nice to end the day reading a great 5-star review! Our entire Schneider's Team takes great pride in working with each and every customer to insure that we provide excellent customer service and quality repairs. Thank you for bringing your Jeep to us. We are grateful for your business and thank you so much for an "excellent" 5-star review! Take good care and have a lovely weekend. Paula Fay

Dear Dennis: I came back to the shop after being out of state on a family matter and when I read your 5-star review it put a big smile on my face. Team Schneider's works really hard to ensure that we provide detailed information and excellent service and repairs. Thank you for bringing your Chevy truck in for the AC recharge. We truly appreciate your business and the great review! All the best and be safe, Paula Fay

Hello Mathew: Please know that I would have responded to your wonderful 5-star review sooner, but I was out of the shop on a family matter. I just wanted to take a moment to let you know that your review made all of us feel good - because we do try to treat all of our customers with respect, and like family. When you allow us to care for your vehicles, you entrust us with a very important part of your life. So thank you very much for bringing your Lexus to our shop for service and thank you for the 5-star review. We look forward to seeing you at your next scheduled service. Take good care and be safe. Paula Fay

Good afternoon Melissa & Marc: I have been out of town on a family matter so please know that I would have responded much sooner if I had been in the shop! Joe and Frank always look forward to your vists and we appreciate the trust you place in us to maintain your vehicles & to keep them in good running condition. Thank you for bringing your Honda in for its service. It's great that you keep your vehicles regularly serviced. Thank you so much for your 5-star review & thank you for your business. Have a nice weekend & be safe. Paula Fay

Hello Mr. Sharpsten: After being out of town for a significant period of time, I came back to several great reviews, including yours which is the highlight of my day. I am glad that you found the photos to be helpful. It's important that we provide as much information as possible to assist our customers in making decisions about repairs and services for their vehicles. Thank you very much for brining your BMW in for a full service & a cooling fluid exhange. Thank you for the great 5-star review. Take good care & be safe! Paula Fay

Good afternoon Beverly and Nelson: My apologies for the late response, but caring for an elderly parent, out of state has kept me busy. I am so glad to be back in the office and when I got to your review - I stopped everyone at the shop it! Your review means so much to us. Joe and Frank work very hard to provide the best service for the best price. It is critically important to our team, that when our customers get behind the wheel, they feel confident and secure when driving away from our shop. Thank you for bringing your RAV4 into our shop and we are glad that we could repair your window. Thank you so much for your business, your long term commitment to Schneider's and the terriffic 5-star review. If we can please our long term customers consistently, we feel like we have done our job! Take good care and we'll look forward to seeing you two at your next scheduled service. All the best and be safe, Paula

Hello Dave: My apologies for the late reply as I have been out of state on a family matter. So now I am back, and get to catch up on our reviews - and Your review! It makes us so happy to know that as a first time customer you were pleased with our service and pricing. Everyone at Schneider's is on track to provide the best service possible. From our Sales Advisers to the Technicians to our Bookkeeper - we are all in it together! Thank you so much for your business and thank you so much for this excellent 5-star review! We look forward to seeing you again, during your next scheduled service. Take good care and be safe, Paula Fay