So these couple 1 star reviews made me bit cautious taking my car to Schneiders, but I'm glad I did. Extremely positive experience. Took in my Range Rover for an oil change. Pricing was in-line with other Indy shops, but what you get in return is way more. They used the higher grade of Oil. Usually shops use the lower end of the allowed range to save few bucks, but at Schneiders they went by whatever dealer would have used. My car got somewhat detailed visual inspection, with pictures, notes and recommendations. All got posted on line, and I got a link to review everything. It was more detailed and better presented than my yearly medical exam with blood work ( take that Cedar Sinai). Customer service was friendly and attentive. Final report came with some suggestions of near future repairs/ maintenance, but at no point was pushy. I'm not really freaked out about COVID, but it was nice to see that their office was COVID-proofed. They even suggest you to take with you pen you sign documents with. I'm new to Simi, so I'm happy I found a place to take my cars in for service.
Remy, it can seem like such a daunting experience to find the right team to trust with your vehicle, especially when you're new to the area, so it's great to see how much you enjoyed your experience with us from start to finish! When it comes to your Range Rover, it deserves the best! So, anytime it's in our hands, you can count on us for exactly that. It was a pleasure meeting you. Thank you so much for the terrific review and thank you for your business. If there's anything else we can lend a hand with, don't hesitate to come see us. -Paula F., Business Owner
- Schneider's Auto Repair