5

Thank you Frank and sll the wonderful people working at Schneiders I always get the quality service i expect from them and their work is the very best bar none. All of you go above and beyond for me and i trust you and recommend Schneiders to all my friends Thank you for a job well done My sincere gratitude Sharon Ruebel

Good morning Sharon: We are SO grateful for your review! It's really nice to be able to share with our team, your positive comments. I like to read every review to our Technicians and Frank, our Service Manager and Joe, our Service Writer, to let them know how much their hard work and commitment to our customers is appreciated. When your gift of the "Edible Arrangement" fruit basket arrived,, we were just thrilled! Your thoughtfulness means so much to everyone at Schneider's, especially to the guys in the shop, who don't always get to meet our customers. It just underscores our belief that we're a partnership in keeping our customer's vehicles in good running condition! Thank you for being a loyal customer and thank you for the wonderful review and fresh fruit. Take good care, Paula Fay

- Schneider's Auto Repair
5

We brought our 2005 Cadillac STS in to diagnose trouble codes that were preventing us from smogging our car. I dealt with Frank who was very professional and personable. Our car had some issues with a transmission upshift switch issue and, as it turned out, we needed to also replace a catalytic converter. There was a problems with getting the right parts, which delayed the repairs and access to our car. Frank called and told us to go to Enterprise Rental Car, where they would have a vehicle for us to use during the down time, and Schneider's would pay the rental. Now that is great customer service! Our car was repaired, passed smog and runs great. We also got a call from management thanking us for our business. I would highly recommend this automotive repair shop!

Good afternoon Peyton: Fantastic!!! SO glad that you had a positive experience at our shop this week. Frank, Joe and the entire team at Schneider's work together to make sure that we provide service that exceeds our customer's expectations and we are so grateful for your review. Thank you so much for the kind words, the great review and for taking the time to post this review. Have a wonderful weekend! All the best, Paula Fay

- Schneider's Auto Repair
5

Great service, great staff and great overall experience!

Hi Bryan: It was great seeing you yesterday and having some time to chat while taking the shuttle to West Lake Village, a service we provide to our customers!! Thank you for such a great 5-star review and for taking the time to post your comments! Have a great day and we'll see you at your next scheduled service! All the best, Paula Fay

- Schneider's Auto Repair
5

Great service, excellent advice and basically good guys that work on your car. Thank!!!

Hello Laurl: We are so grateful for your kind words. The team here at Schneider's Automotive are committed to our customers in providing the highest level of service and repairs. And I agree - we have some really good guys that work on our customer's vehicles! Thank you so much for taking the time to post your comments. All the best, Paula Fay

- Schneider's Auto Repair
5

The highest level of customer service and technical ability. I just have to say that I live in Studio City and it's not that convenient for me to have service performed in Simi Valley, but for many years Ken and Danny have taken care of my cars and will continue to because they, along with Joe and everyone else are superb. I own two 2005 Benz cars and they literally drive like new because of Schneider’s.

Good afternoon Tommy. It's so gratifying to receive reviews such as yours. Everyone at Schneider's is committed to providing the best workmanship available. Our Technicians are continually attending classes to keep current in today's standards. Our Service Advisors also attend classes and work closely with our Technicians to provide outstanding customer service. Thank you for coming all the way out from Studio City. Your loyalty and commitment are deeply appreciated! All the best, Paula Fay

- Schneider's Auto Repair
5

Mann Bros have been using Schneiders for all our repair/maintenance work for 25 + years. We have never been disappointed.

Hi Mr. Mann: We are truly grateful for your loyalty to Schneider's. Frank and Joe, our Service Advisors, in conjunction with all of our techs, work diligently to provide a positive atmosphere. Our mission statement defines our code of ethics as being honest and trustworthy and your kind words underscore the hard work of our team! Thank you for taking the time to post your review. Take good care, Paula Fay

- Schneider's Auto Repair
5

Quality work done professionally and on time and they stand behind their repairs!

Good afternoon Bruce: Wow! You just picked up your vehicle today and also had the time to post this lovely review!! Thank you so much for taking the time to post your thoughts and thank you for your business. We are grateful for both! Take good care, Paula Fay

- Schneider's Auto Repair
5

Honest and Trustworthy...

Dear Anonymous! What a great review - it's really nice to be honored with the words "honest" and "trustworthy". As an automotive repair shop, our mission is to provide our customers and our employees with an atmosphere that embraces both honesty and trustworthiness. As a business owner, we value both our customers and our employees and try to treat everyone with respect. Thank you for sharing your experience about your visit to our shop. Take good care, Paula Fay

- Schneider's Auto Repair
5

5 stars

Hello Jim: Happy New Year and thank you so much for posting a 5-star review! We are grateful for your business and especially for the time you took to post your 5-star review. All the best, Paula Fay

- Schneider's Auto Repair
5

I called Schneider's recently about a problem with a car that I own. Joe was incredibly helpful and didn't talk "down" to me or patronize me as many shops do to women (I am the car nut in the family). I decided to trust them with a pre-purchase inspection of a used car for my teenaged son. I also met Frank, who was just as personable and considerate as Joe. Schneider's service, information and sharing of knowledge is absolutely outstanding. They use state of the art software to literally show me exactly what I would be getting. The small fee they charge was invaluable for my ultimate piece of mind. I would take them another pre-purchase to inspect as well as trust them with all of my vehicles, new or used. They have earned all of my automotive business going forward.

Dear Melissa: Forgive the delayed response as I've been out with the flu, but I want to respond to your amazing review! I am not sure how you found us, but we sure are glad you did! Our philosophy at Schneider's is to arm our customers with as much information as you want and it's great to know that you are a car nut and like to get the information! Our customers tell us they like to receive the digital inspection reports with the photographs because they can see what we are talking about without having to get under their vehicle! Joe and Frank are here to take care of our customers and make sure that everyone walks away with a thorough understanding of the inspection, the service or the repair. We work in partnership with our customers to keep their vehicles running on the road for a long time! Merry Christmas and Happy Holidays and welcome to the Schneider's family! We look forward to being here for you in the future. Thank you so much for your kind review. All the best, Paula Fay

- Schneider's Auto Repair
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